Infrastructure and security

Business networks designed to remain visible, secure and supportable.

Connectivity underpins almost every modern business system. We manage the local network as a connected environment, providing clear responsibility for suitable equipment, configuration, monitoring and fault investigation.

Discuss your requirements

Managed connectivity

More than an internet connection and a collection of cables.

A reliable network depends on the complete path between users, devices, business systems and the internet. Poorly matched equipment, undocumented changes and unclear supplier boundaries can make even simple faults difficult to resolve.

We establish a supportable network design, maintain the agreed equipment and document the services and suppliers on which each location depends.

What we manage

The complete local network, not isolated pieces of equipment.

01

Network monitoring

Monitoring of agreed firewalls, routers, switches and wireless equipment for availability and important operational conditions.

02

Configuration management

Documented configuration of managed network equipment, addressing, wireless networks and important connectivity settings.

03

Security maintenance

Supported firmware, appropriate firewall controls, secure administrative access and removal of unnecessary exposure.

04

Business Wi-Fi

Managed wireless networks designed around suitable coverage, capacity, security and separation requirements.

05

Fault investigation

Diagnosis of local network problems and coordination with internet or telecommunications providers where required.

06

Network documentation

Useful records of equipment, connections, addressing, access, suppliers and important site dependencies.

Network coverage

Connectivity from the internet edge to each managed device.

Each site is assessed according to its size, layout, equipment, number of users and operational importance. Larger or more complex environments may require a separately designed network scope.

01

Internet gateway

The managed router or firewall connecting the organisation’s local network to its internet service.

02

Switching infrastructure

Business-grade managed switches connecting computers, servers, access points and other agreed equipment.

03

Wireless networks

Managed access points providing appropriate staff, operational and guest wireless connectivity.

04

Site connectivity

Local network services and agreed links supporting individual locations or connections between sites.

Management requirements

Network equipment must remain accessible and supportable.

Managed networks normally require:

  • Suitable business-grade routers, firewalls and switches.
  • Supported firmware and security updates.
  • Administrative access to all managed network equipment.
  • Agreed monitoring and configuration-management access.
  • Accurate internet-service and supplier information.
  • Reasonable physical access to equipment when required.

Clear responsibility

Network and supplier boundaries are documented.

Local network

We manage agreed equipment and configuration on the organisation’s side of the internet connection, including the firewall, switches and wireless network.

Internet service

The internet provider remains responsible for its connection and wider network. We can investigate locally and liaise with the provider on the client’s behalf.

Wireless coverage

Wi-Fi is planned around an agreed area and expected use. Building construction, interference and later layout changes can affect coverage and may require additional equipment.

Multi-site and resilient networks

Site-to-site links, secondary connections, advanced segmentation and high-availability designs require an individually planned service scope.

Start with a conversation

Get a clearer view of what your technology needs next.

Tell us what is working, what is causing difficulty and where your organisation is heading. We’ll use the initial review to identify practical priorities.

Book a technology reviewNo obligation. Clear, practical advice.